Frequently asked questions
All the answers you need to enter our official prize draws with confidence.
WinMyMillion is an official prize draw platform, approved by the Directorate of Games and Leisure. We organise national prize draws in compliance with current regulations.
Entry is open to any adult residing in the European Union. A valid ID may be requested during account verification.
The reference price is €20 per ticket. Discounts are applied from 10 tickets (5%), 15 tickets (7%) and 20 tickets (10%). Discover our VIP packs: VIP 10 (€190), VIP Gold 15 (€279) and VIP Black 20 (€360).
Payments are secure and can be made by credit card. All transactions are encrypted and comply with banking security standards.
The draw is carried out randomly and certified by a court bailiff. An official report is drawn up and published on the site within 48 hours of the draw.
The date of the next draw is published on our website. A reminder email is sent 7 days before the draw date.
Results are broadcast live on our website and the winner is contacted personally within 24 hours of the draw.
WinMyMillion complies with GDPR. Your data is secure and never shared with third parties without your explicit consent.
In accordance with regulations, you have a 14-day cooling-off period from the date of purchase of your tickets. Any refund request must be made by email to participation@winmymillion.com.
The full rules are available in the "Rules" section of the website.
Yes. Our draw system is certified by an independent body and supervised by a court bailiff. All processes are transparent and regularly audited.
Currently, entry is restricted to residents of the European Union. We plan to expand our services in 2027.
WinMyMillion holds all necessary authorisations issued by the Directorate of Games and Leisure. Our draws are insured and comply with current legislation.
Yes, you can gift tickets to a third party. Simply enter the recipient's email address at the time of purchase. Tickets will be automatically assigned to them.